When handling a request to send money internationally via USPS money order, which action should you take?

• A. Refuse international money orders as policy.
• B. Ask customer to go to bank for international transfers.
• C. Process the money order and inform the customer of fees and processing times; verify ID if required.
• D. Process only domestic money orders.

Answer: (C)

When handling an international money order request, follow the standard money order process: process the money order, clearly inform the customer of any fees and the expected processing time, and verify ID if required by policy. This approach ensures transparency about costs and timing, and it adds security by applying ID verification when needed. Refusing international money orders or directing the customer to a bank isn’t necessary, and saying you only process domestic money orders would unnecessarily limit a valid USPS option.