What must the Postal Service preserve and protect?

• A. The security and sanctity of the mail
• B. Customer privacy
• C. Financial records
• D. Delivery routes

Answer: (A)

Preserving and protecting the security and sanctity of the mail is the fundamental obligation here. That means ensuring the mail isn’t opened, tampered with, or exposed to loss or damage, and that its contents stay confidential and reach the rightful recipient intact. It involves proper handling by employees, secure transit, and clear accountability so customers can trust that what is mailed will remain secure from origin to destination. While other concerns like privacy and operations matter in related ways, the specific requirement being emphasized is the protection of the mail itself—the integrity and confidentiality of its contents.