What is the difference between Delivery Confirmation and Return Receipt?

• A. Delivery Confirmation provides proof of delivery; Return Receipt provides delivery status
• B. Delivery Confirmation provides delivery status; Return Receipt provides proof of delivery to the sender, usually via return receipt card
• C. Delivery Confirmation and Return Receipt are the same service
• D. Delivery Confirmation is for international mail only

Answer: (B)

This question is about what each delivery-verification service actually provides.

Delivery Confirmation is about the mailpiece’s delivery status. It tells the sender when the item was delivered (and to where) and may show the delivery date, time, and recipient location in the tracking updates. It does not include the recipient’s signature or proof that the recipient personally received the item.

Return Receipt is about proof of delivery to the sender. It provides a record that the item was delivered to a specific person, usually with the recipient’s signature captured on a card (mailed back to the sender) or via an electronic signature notice. This shows who actually received the item.

So, the key difference is that Delivery Confirmation confirms the delivery happened and when/where, while Return Receipt provides tangible proof of who received the item, often with a signature.