Expanded Access Channels include which items?

• A. Self-Service Kiosk, Approved Shippers, Automated Teller Machines (ATM), Stamps by Mail, Stamps to Go, Stamps by Phone, Contract Postal Units, Mobile Retail Units, Village Post Offices, and www.USPS.com
• B. Only in major cities
• C. Only for corporate accounts
• D. Only online

Answer: (A)

Expanded Access Channels are ways customers can reach USPS products and services beyond the traditional post office window, combining in-person access points with digital options to improve convenience and hours of operation. The items that fit this concept include Self-Service Kiosk, Approved Shippers, Automated Teller Machines, Stamps by Mail, Stamps to Go, Stamps by Phone, Contract Postal Units, Mobile Retail Units, Village Post Offices, and www.USPS.com. Together, these channels extend reach to where customers are and how they prefer to transact—whether at a partner location, online, by phone, or via mobile services—rather than being limited to a single post office location. The other choices imply access is restricted to major cities, corporate accounts, or online only, which doesn’t reflect the broadened, multi-channel approach represented by Expanded Access Channels.